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PART I Product Questions

1. What products can Certtop provide at present?

Certtop offers questions and answers of every kind of certification exams. This can be used as important preparation materials 2-3 weeks before the exam.

Free demos: Certtop provides free demos for almost every product. Every demo is a part of the full version of the exams. It represents the quality of the full version, so you can download the free demos before you purchase Certtop products to test our product's quality.

2. Then what's the Certtop Q&A?

Certtop Q&A is composed of simulated exam questions. We give the most accurate answers to the questions. In addition, Certtop offers some explanations for some of the questions. With Certtop Q&A, you can pass the exams for sure.

3. Can I pass an exam with Certtop Q&A only?

Certainly, just as we always guarantee. Certtop only provides the latest version of the materials which can match the current exams. Our team of professionals ensures the accuracy of the Q&A. Our Q&A covers all the knowledge you should master in the real exam. Almost Certtop customer passed their exams. Even few of them have failed unfortunately; they can get a full refund.

4. Are your updates free?

Yes, free update can be gotten in one year after you purchase our product. After one year, the product is considered expired and is removed from the member zone of the user.

PART Ⅱ Purchase Questions

1. How can I order the product?

There are currently four ways to pay. Most customers use online payment with credit card. If no credit card is available, Bank Wire or Western Union Money Transfer can also be used.

Paypal. You can use the www.paypal.com and register an account on that website.

Bank wire. We only accept bank wire for larger purchases, typically at least 5 products. There will be some delay, typically between 3 and 8 days for the bank wire to come through.

If you are interested in bank wire payment, please contact sales (at) certtop.com for further instructions.

Western Union. We accept Western Union Money Transfer for any purchase. They payment is very quick, typically within 5 minutes. You will have the products available within some hours after the money transfer.

Use the www.westernunion.com site to locate a office close to you (Find Agent Location).
If you are interested in Western Union payment, please contact sales (at) certtop.com for further instructions

2. Do you protect the customers' information strictly?

At Certtop, we hate spam mail as much as everyone else and we respect your right to privacy. Therefore we will never share any information about our customers with a third-party. The email you receive is only come from us, and you can inform us at anytime if you want to be removed from our mail list.

3. How can make a purchase online?

Select the appropriate products from the Certtop products page. Add them to your shopping cart. Select Purchase Items.

If this is the first purchase at Certtop and you are not a registered user, you will be registering yourself at Certtop.

After the purchase the products can be accessed from your Member Zone.
If you need more detailed instructions. Please mail sales (at) certtop.com.

4. I am not able to add the product to the cart, what's wrong?

Ensure that your cookies are enabled. To be able to make online purchases at Certtop cookies must be enabled.

5. How can I get the goods?

All the purchases are downloaded online or from by e-mail, you will get your goods within 24 hours after we get your remit.

6. How do I ask a refund?

If you fail to pass your exam with our Products or service we will either credit your Certtop account for future purchase or refund you. If you need a refund please contact Certtop@hotmail.com.