How Certtop guarantees your success?
1. The strong team of IT professionals. Certtop has a team of IT professionals who are experienced in IT certification exams.
2. The promptly update. Certtop will update the braindumps as soon as the official exams are changed. In this way, Certtop can ensure that the questions are always latest.
3. Best service. Certtop offers the best after sell service. If the customers have any questions related to their IT exams, Certtop will help them to solve the problems with full heat. Certtop always tries best to make the customers satisfied.
4. Full refund. Certtop will give you a full refund if you fail to pass the exam at your first try unconditionally. It means no matter what the reason you fail the exam with Certtop study materials; you can get all your money back. Or you got another choice. Certtop can provide you with another exam you chose fully free.
But you need to know the following things clearly if you ask a refund:
Refund claim must be submitted within 90 days time by email to support (at) certtop.com from the purchase date (purchase date is inclusive). For example, If you took the test at VUE, you must send us the Registration Name and related E-mail address. This is required to validate result. If you took the test at Prometric, then you must send us the Testing ID and the Registration Name.
The refund claim includes the following essential information:
Order Description (Exam Code):
Last 4 digits of Credit Card (if pay by paypal, then do provide the related E-mail for the paypal account )
Candidate ID/Testing ID for VUE/ Prometric Testing Center
Score/ result sheet must indicate the same name of customer and with PDF format
The moneyback guarantee is not applicable on following cases:
Wrong purchase. certtop.com is free from thhe duty of wrong purchase, the customer must confirm they choose the correct exam)
Free exam. (No matter failed or Wrong choice )
Expired order. (Out of 90days from the purchase date)
Request e-mail notification of your order status