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Certtop Guarantee Your 100% Success

How Certtop guarantees your success?

1. The strong team of IT professionals. Certtop has a team of IT professionals who are experienced in IT certification exams.

2. The promptly update. Certtop will update the braindumps as soon as the official exams are changed. In this way, Certtop can ensure that the questions are always latest.

3. Best service. Certtop offers the best after sell service. If the customers have any questions related to their IT exams, Certtop will help them to solve the problems with full heat. Certtop always tries best to make the customers satisfied.

4. Full refund. Certtop will give you a full refund if you fail to pass the exam at your first try unconditionally. It means no matter what the reason you fail the exam with Certtop study materials; you can get all your money back. Or you got another choice. Certtop can provide you with another exam you chose fully free.

But you need to know the following things clearly if you ask a refund:

Refund claim must be submitted within 90 days time by email to support (at) certtop.com from the purchase date (purchase date is inclusive). For example, If you took the test at VUE, you must send us the Registration Name and related E-mail address. This is required to validate result. If you took the test at Prometric, then you must send us the Testing ID and the Registration Name.

The refund claim includes the following essential information:

Privacy NoticeOrder Number:

Privacy NoticePurchase Date:

Privacy NoticeOrder Description (Exam Code):

Privacy NoticeLast 4 digits of Credit Card (if pay by paypal, then do provide the related E-mail for the paypal account )

Privacy NoticeCandidate ID/Testing ID for VUE/ Prometric Testing Center

Privacy NoticeScore/ result sheet must indicate the same name of customer and with PDF format


The moneyback guarantee is not applicable on following cases:

Privacy NoticeWrong purchase. certtop.com is free from thhe duty of wrong purchase, the customer must confirm they choose the correct exam)

Privacy NoticeFree exam. (No matter failed or Wrong choice )

Privacy NoticeExpired order. (Out of 90days from the purchase date)

Privacy NoticeUpgrading exam

Privacy NoticeRequest e-mail notification of your order status